Solidu USA generally ships within 24 of placing your order. All orders ship via USPS from our warehouse in Utah, USA.
Package weight under 13 oz (up to 3 shampoo bars)
USPS First Class (1-4 business days) - FREE
Package weight over 13 oz
USPS Priority Mail (1-3 business days) - FREE
We want you to love what you ordered! If you are not completely satisfied with the item(s) you received, we will gladly process an exchange or return.
All returned items must be sent in their original condition (not used and with sealed packaging) within 60 days of placing your order. Upon receipt, we will either refund the purchase price or, if preferred, we will exchange the item for another comparable item of your choice.
You are responsible for paying the shipping charges associated with sending the return or exchange back to us. For your protection, we recommend you return all items via a traceable carrier such as USPS Priority Mail, UPS or FedEx. Solidu USA is not responsible for packages not received if a tracking number is not provided.